Privacy Policy

1. Introduction & Commitment to Privacy

At Zula Casino (accessible via zulacasino-en.com), your privacy, confidentiality, and data protection are paramount. This Privacy Policy governs the collection, use, retention, and disclosure of personal information when you access our free-to-play social casino games, promotional sweepstakes platform, mobile web portals, and associated services.

By accessing our platform or registering an account, you consent to the collection, processing, and transfer of your information under the terms of this policy and in compliance with United States federal and state data privacy statutes.

2. Information We Collect

We collect personal information necessary to deliver compliant social gaming services, maintain account security, and adhere to US promotional sweepstakes mandates:

Identity Data: Full legal name, date of birth, residential address, telephone number, and government identification records required for mandatory KYC (Know Your Customer) verification prior to prize redemptions.
Account & Login Data: Usernames, hashed encrypted passwords, security questions, profile avatars, and social login authenticators.
Financial & Redemption Data: Bank account routing numbers, checking account numbers (for ACH disbursements), digital gift card email addresses, and optional purchase transaction records.
Technical & Telemetry Data: IP addresses, browser types, operating systems, hardware identifiers, geographic geolocation beacons, cookie identifiers, and session timestamps.

3. How We Use Your Information

Your personal data is strictly used for legitimate operational and compliance purposes, including:

Operating, updating, and personalizing over 2,800+ social slot games, progressive jackpots, and tournament leaderboards.
Crediting welcome packages, daily login bonuses, and VIP loyalty rewards.
Validating player eligibility under US sweepstakes regulations (verifying 18+ age status and non-restricted state residency).
Facilitating secure, lawful prize redemptions and issuing required tax compliance documentation where applicable.
Preventing fraud, bot exploits, multi-accounting, and unauthorized account takeovers.

4. Disclosure to Third Parties

Zula Casino does not sell, rent, or trade your personal data to third-party data brokers. We only share information with trusted third-party service providers bound by strict confidentiality and data protection obligations, such as:

Identity verification (KYC) and anti-fraud auditing vendors.
Payment gateways and direct ACH banking partners.
Certified independent game testing laboratories and RNG auditing agencies.
Cloud infrastructure, hosting, and DDoS mitigation providers.

5. Data Retention & Security Architecture

We implement industry-leading technical and organizational security measures, including 256-bit SSL transport layer encryption, database-level encryption at rest, multi-factor authentication, and segregated banking vaults. We retain your personal records only for as long as necessary to satisfy legal, accounting, tax, and anti-money laundering requirements.

6. Your Privacy Rights (CCPA, CPRA & State Regulations)

Depending on your state of residence (including California, Virginia, Colorado, and Connecticut), you may have specific statutory rights, including:

Right to Know & Access: You can request a summary of the categories and specific pieces of personal information we have collected.
Right to Rectification: You may request correction of inaccurate profile information.
Right to Deletion: You may request account deletion, subject to regulatory record-retention requirements.
Right to Opt-Out: You can opt out of promotional communications at any time.

7. Contact Our Data Protection Officer